This is based on the mediation and facilitation process in which I assist parties in their communication in order to determine their own solutions.
Using the ability to serve clients, you must gain and maintain the skills as relationship building, empathy, acceptance, geniuneness, open mindedness, self awareness and cognitive complexity.
There is a significant role for training and learning specialists in eroding the practical and political barriers to making knowledge management a reality. The case study, expressed in the form of a mini‐scenario, is used to illustrate how learning is a crucial ingredient that assists people to work smarter. Key principles for breaking down barriers to implementing knowledge management are developed for adaptation to particular organisations.
Learners rely on a combination of experience-independent and experience-dependent mechanisms to extract information from the environment. Language acquisition involves both types of mechanisms, but most theorists emphasize the relative importance of experience-independent mechanisms. Active Experimentation In the fourth stage of the model, you will apply your newly discovered principles, testing the implications of the concepts in new situations. Ask yourself:
• How does my knowledge apply to other situations?
• How will I implement (have I implemented) my new knowledge?
• Have I tested my ideas or those of others? If not, what might I predict will happen? Why?
• Can I give specific examples of how I am using or would use the learning around each of my 3 key concepts in a new setting? The testing or experimentation in the fourth stage leads to another concrete experience. You then make new observations and reflections and, based on them, formulate or refine the principle and apply it to see if it holds true. Therefore, Kolb’s Model might be better pictured as a spiral: the cycle repeats itself, becoming more refined and sophisticated with each “turn.”
Coleman’s differences between classroom and experiential learning Traditional Classroom Learning by doing Steps:
Steps: 1. receiving information
2. understanding the general principles
3. identifying potential applications of the general principles
4. taking action in specific experiences
Approach :
Deductive arriving at a practical application from the general principle
Experiential Learning Information Assimilation Learning
1. taking action in specific experiences
2. analyzing the consequences of actions
3. understanding the general principle
4. applying the general principle in new situations
Approach : Inductive developing a general concept from specific experiences
There are significant differences in how people learn in the traditional, information assimilation mode and how they learn via experiences. One of the differences concerns the individual’s grasp of the knowledge base of the field. The traditionally educated have a greater breadth of the knowledge base and are familiar with many concepts/theories of the area; however, their depth of application of these concepts in “real life” is relatively shallow. The experientially educated, on the other hand, have a deep understanding of how a particular concept is applied, but rarely do they have a grasp on the other concepts of the field.
This experience is a clear meaningful event that leads to immediate insight and needs no real interpretation by management.
These experiences will never be interpreted in the desired manner and should be avoided at all costs or be completely transformed to land in a higher category. These experiences can actually damage the culture and instill beliefs that have a negative impact.
This is generally where most experiences within organizations fall.
Type three experiences do not alter existing beliefs nor nurture new belief systems because they are perceived as insignificant and within the normal pattern of things. This can include things like putting the mission and vision statements on the walls, sending internal company newsletters and making company announcements.






